Capacity Building Contract Program

Customer: Saudi Technical and Vocational Training Corporation (TVTC) / College of Excellence

The Capacity Building Contract Program was initiated as the Kingdom of Saudi Arabia had an objective in its 2030 vision to transform its Technical and Vocational Training & Education system to the world-class standards to enable its youth to find jobs and play a productive and meaningful role in the labor market.

The program was owned by the Technical and Vocational Training Corporation (TVTC) and to be implemented by College of Excellence (COE).

COE contracted ElKattan Consulting as it was seeking the assistance of a consulting firm to design and implement a communications and change management program to support the implementation of the program across 25 technical and vocational colleges and training units

The objectives of the initiative was to qualify and develop the students in the technical and professional fields according to the request of the labor market. It also aims at building strategic partnerships with world-class providers to Improve curricula and teaching methods.

We did an assessment to understand the context and scope of the program to select the best fit change management components in order to have the right change management strategy and tactics.

We conducted assessments to understand the change readiness from both the stakeholders and organizational levels

Stakeholder Readiness

ElKattan Consulting assessed the stakeholder readiness using its ACE Model as part of the 5-Theme Model for change management.  ACE stands for Awareness, Competence, and Emotion. The ACE Model is used to assess the stakeholder readiness to change. The ACE three elements are necessary components for any individual striving to be committed and willing to accept the change anticipated uncertainties. The assessment was done through interviews and quantitative surveys.

Organizational Readiness

The objective of this assessment is to ensures that the colleges have the right capabilities and capacity and that the culture is motivating the change. It also ensures that all organizational elements are redesigned to enable and support the change.

The organizational readiness was assessed using the burke-Letwin model as part of the 5-Theme Model for change management.  The Burke-Litwin model was adapted to fir the program context.

The model has different organizational elements that are grouped into three perspectives:

(1) Transformation elements.

(2) Operational elements.

 (3) Capacity elements.

 

Change Management Training

ElKattan Consulting provided change management training for 25 deans of different technical collages as part of our service in the program.

Author: Dr. Ali ElKattan
The instructor (Ali ElKattan) has been as international CEO and management consultant for a wide range of commercial enterprises, industry exposure and expertise include: telecommunications, manufacturing, IT services, software development, system integration, animation, oil and gas, pharmaceutical, healthcare, agriculture, translation and localization, real estate, government, and non-profits. He served as the Director of Graduate Studies and Assistant Professor at Nile University in Cairo, Egypt, from which he obtained his MBA in coordination with IESE Business School, followed by a Doctorate Degree in Business Administration from Swiss Management Center University. ElKattan teaches change management, culture management, strategic management, project management, and operations management. He currently serves as the managing partner of ElKattan Consulting, which is a UK-based firm established by Dr. Ali ElKattan and partners. The company is specialized in Change Management, Culture Management consultation including capacity building and training. Services are provided globally with focus on the Middle East region. He is the author of the paper: The Five Themes of Change Management and the change management book Bridging the Gap between strategy developing and strategy execution. He participated in the global cultural project in collaboration with MediaCom and Hofstede Insight in 2016 to assess the national cultural dimensions all over the world. The purpose of the project was to find the most relevant cultural map that explains the world today.

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